Well, "tomorrow morning" apparently means about 1:30pm. The guy showed up and got to work. First thing was to find the breaker for the hood in the kitchen. This meant turning off various ones until it was off. The UPS on my lovely linux firewall machine that has been up for about 400 days worked fine and went over to battery when it lost power, but then when power came back it kept on going on battery. I didn't think it was the UPS with the firewall, so I power cycled it. Then I got to spend the next bit wondering why I couldn't go anywere on the net because the firewall wasn't up. :( Finally got it all set... but what a pain.